(Taken from the February 2004 issue of Planning Magazine.)
Love (and Hate) That Metro
It’s a mess say some commuters — it’s too expensive and the stations are too far apart. But they ride it all the same.
By Alex Marshall
While he sips an imported beer at Aroma, the elegant bar on Connecticut Avenue near the National Zoo, Jamison Adcock is happy to offer his opinions on “Metro,” the popular name for the D.C. region’s 103-mile transit system, whose pinwheel map is as familiar to residents as the tall spire of the Washington Monument or other local landmarks.
“It’s a horrible mess,” says Adcock, a 33-year-old software engineer. “It’s the lamest metro system I’ve ever seen.” Exhibiting the enthusiasm of someone finally getting a load off his mind, Adcock details Metro’s shortcomings: With its long arms stretching into Maryland and Virginia, and fewer stops within the city proper, “it’s basically built for commuters,” he says.
There’s more: The point-to-point ticketing system, which charges riders according to distance traveled, makes it “incredibly expensive compared to, say, Boston or Philadelphia.” The deep stations mean “you have some of the longest escalators in the free world.” And the open-air escalators lack canopies, making rainy days bad news for riders.
For all his bad-mouthing, it turns out that Adcock actually uses Metro. In fact, that’s how he got to this bar to meet his friends at 7 p.m. on a Friday night. “I can come down here and not worry about parking,” he admits. “And I can drink three or four beers and not worry about driving home.” This prompts Adcock at last to mention a positive about Metro: The management has extended its hours to 3 a.m. on weekends. “They finally did something right,” he says.
Everyone’s a critic
Such criticism from a regular rider illustrates an undeniable fact about Metro. Twenty-seven years after the first line opened in 1976, the system has worked its way into the very fiber of the city and region, transforming both in the process. It’s almost impossible to overstate Metro’s impact. It has revitalized downtown and the closer suburbs, led to population growth within the city proper, priced out less affluent newcomers from once-sleepy suburbs and once-dying urban neighborhoods, and changed the skyline in both suburb and city.
Few people are indifferent to Metro because few people are unaffected by it. Whereas the chief complaint about many transit systems is that they’re inefficient or too costly to taxpayers, the rap against Metro is that it does not go far enough, run long enough hours, or match some other rider expectation of tiptop service. Polls on expanding the system routinely reach support levels in the 70 percent range.
Even critics begin their remarks with praise. “The overall image of the system locally and nationally and worldwide is that it’s a spectacular system,” says Robert J. Smith, a Metro board member who was appointed by Maryland Gov. Robert Ehrlich. Smith has attacked the system’s budget as lavish and wants to see more money put into highways rather than transit. But he is also a regular patron. “I ride it every day,” he says.
Still, coping with success has its own challenges. With the original system now almost complete, the region is faced with deciding whether to embark on a new era of Metro expansion, to put that money into more roads, or to do neither.
Even without expansion, just keeping up with the capital and maintenance costs associated with a steadily growing ridership is a daunting task. It’s a challenge few predicted Metro would have when the Washington Metropolitan Area Transit Authority (WMATA), the subway’s builder and administrator, was created in 1967.
Corrugated cocoon
If you blindfold a group of Metro riders and lead them into one of the original stations, even after years away, it’s likely to take only seconds before they recognize where they are. The cocoon of corrugated barrel vaulting is absolutely distinctive.
Familiar to every user as well are the round lights at the platform edge, which flash as a train approaches, and the rechargeable paper tickets, which are inserted into the turnstiles. The cars themselves are distinctive. Wider than subway cars in older systems, many still feature the orange seat cushions and carpets that give the trains a vaguely disco feeling, reminiscent of the era in which the system opened. Construction began in 1969, and the first line began operation in 1976, coinciding with the nation’s bicentennial celebration.
Politically, Metro traces back to the Joint Transportation Commission, created by Congress in 1954 to study the problems of getting around in the Washington area. Conceptually, you could say the system harks back to the tiny subway created in 1906 between the U.S. Capitol and the Senate Office Building. A Washington Post headline at the time asked, “Why Not A Real Subway System for Washington?”
Although construction of the system beneath a roughly two-centuries-old city was a tough engineering job, the political hurdles were even higher. Constructing and operating the system required bringing together the District of Columbia and the states of Maryland and Virginia, entities that historically have been in conflict. Throw in the local governments, and the cooperation problems multiply.
The reason these hurdles were cleared is twofold: the leadership of many individuals and the promise of federal dollars. As with the interstate highway system that began in the 1950s, the lure of the federal money got competing states and localities to sit down and talk.
Ultimately, the federal government paid $6.4 billion and local governments $3 billion of the system’s $9.4 billion cost, according to Metro officials. In present-day dollars, $9.4 billion works out to about $22 billion. Although a big number, in context it can seem cheap. For example, New York City’s planned Second Avenue subway line, which will run just 10 miles up the East Side of Manhattan, currently bears a price tag of $16 billion.
Chutzpah at work
The chutzpah of early leaders like Reps. Carlton Sickles (D-Md.), Basil Whitener (D-N.C.), and Joel Broyhill (R-Va.), who managed to build political support for Metro and fund it, can be appreciated clearly in retrospect. The federal government and its partners were proposing a comprehensive heavy rail system at a time when transit use was dropping all over the country and highway construction was seen as the more obvious government investment.
“I tried to understand why Washington built a subway, when every other American city was building highways,” says Zachary Schrag, an historian at Columbia University, who wrote his dissertation on the city’s subway system. “The answer is to see Metro as the embodiment of Great Society liberalism. It was about using the power of the federal government to take American wealth and put it into grand public projects, not designed to serve the poor or the rich, but to serve everyone. Only if we understand it in those terms do we get a sense of what it’s worth.”
And if at times Metro’s station design, by Chicago architect Harry Weese, seems overly grand, it’s because it was meant to be. “Metro was not designed to be the cheapest solution to the problem; it was designed to be the best solution,” says Schrag.”It was designed to do public works right.”
Whatever the expense, the founders’ vision of the system’s overall design was quite sound. The path of the lines and the placement of the stations generally follows the original plan. The system’s five lines — red, orange, blue, yellow, and green — have arms stretching into the surrounding regions and states. The original 100-mile system was completed in 2001. A few heavy construction projects remain. WMATA is at work at the first infill station, New York Avenue, on the Red Line, and is extending the blue line by two stations; the line will terminate at the multi-million-dollar Largo Town Center.
The rail component works with a surface system of buses. Although Metro is what people call the subway, WMATA is also in charge of bus service for the city and much of the region. MetroBus runs almost 1,500 buses, which make about 500,000 trips daily, less than MetroRail’s 650,000 trips. Metro is seamlessly integrated with the city’s main airport, Reagan National Airport, one of the few systems in the country to be so. Tourists use Metro regularly and return home asking why their communities don’t have a transit system like it.
Quirks
The system has its quirks. No eating is allowed on the trains or platforms, a rule the transit police enforce with regular $10 tickets. It is also relatively expensive. A journey of more than a few stations quickly adds up to $3 or more, particularly at rush hour. Metro’s fare box pays about 70 percent of MetroRail’s operating costs, one of the highest percentages in the country.
Adcock, the critic at the bar, is essentially correct in his gripes about the system’s limitations. MetroRail is a hybrid of a traditional subway, which serves people within the city, and a commuter line, which brings people into the city from outlying areas. Even within the city, stations are relatively far apart, as is the custom with commuter rail lines. Some stations within the District are more than a mile apart.
Having fewer stations made Metro less expensive to construct and ensures that trips downtown are faster for commuters. But it makes the train harder to use for everyday travel because you have to walk further to and from the station. By comparison in Manhattan, most stations are five to seven blocks apart. Metro is remedying this some. The New York Avenue station, now under construction, adds a stop between Union Station and the Rhode Island Avenue station, which are 1.7 miles apart on the Red Line.
Another limitation is that the Metro lines have only two tracks. That means a breakdown in one place can back up other trains many stations distant. Unexpected delays are frequent. During a Friday afternoon rush hour recently, passengers waited fruitlessly for a Red Line train to arrive at Metro Center. At one point, the crowd grew so large that it overflowed into the wide hallway that led to the platform. A breakdown had delayed the trains.
“I’m still at Metro Center at 5:30; I’m not going to make the train at Union Station,” said one chagrined rider into her cell phone. “You’re going to have to reschedule my meeting.”
Metro planners look wistfully at New York’s subway, whose lines generally have four tracks, with both express and local service. Despite the advantages of more tracks, it is actually quite rare globally, probably because it increases construction costs enormously. With Metro, there is some talk of adding an express track to the Orange line to limit backups and improve service.
Whatever its shortcomings, many residents regard Metro fondly, probably more than is common with something as utilitarian as a subway. “I think it’s terrific,” said regular rider Joan Wise as she briskly made her way to her morning train at the Cleveland Park station. “It’s half an hour from inside my house to inside my office, and someone else is in charge. I’ve just been to Barcelona and Madrid, and Metro is better.”
It’s not Paris
When people do criticize Metro, they often compare it unfavorably to subways of older, larger cities like New York and Paris, whose systems were founded a century ago and which carry about 10 times the traffic of Washington’s. After all, the Paris subway carries 4.5 million riders daily and its new line, the Meteor, serves more people than Washington’s entire system. What’s amazing is that people are comparing these systems at all. In a sense, it shows how successful Metro is, and its users ambition for it.
About the only other recently built subway that is as vital to a region as Metro is to Washington is Mexico City’s. Its first line opened in 1969, the same year that construction began on Washington’s Metro. Mexico City’s system has 175 stations and 125 miles of track, versus Washington’s 83 stations and just over 100 miles of track, and carries 4.2 million riders a day versus Washington’s 675,000.
Although obviously eclipsed by Paris and Mexico, the D.C. MetroRail system is, by some criteria, the second largest in the U.S., after New York’s. Such inter-city comparisons are difficult, because separating out what is a commuter railroad and what is a subway is difficult.
Yet, whatever Metro’s rank, few foresaw that the Washington rail line would be in the upper tier nationally. Many critics predicted that it would be at best “an expensive toy,” used mostly by tourists, says James Hughes, director of planning and operations for Metro.
Transformation
Unlike the hypothetical blindfolded visitor who would recognize a Metro station or train at a glance once the blindfold was removed, a Washington-area resident who had been away since the 1970s would probably not recognize downtown Arlington, Virginia; Chevy Chase, Maryland; or even downtown D.C. In these places and others, Metro has transformed quiet suburban streets into hybrid urban centers, and once-decaying urban streets into thriving ones.
Friendship Heights along Wisconsin Avenue, which straddles the border between D.C. and Montgomery County, Maryland, is one of these new centers. A generation ago, a long-time resident remembers, a convenience store provided just about the only local shopping. Now, office buildings, department stores, and towering apartment buildings huddle around the subway station. The Mazza Galerie, an enclosed shopping mall linked to the station, includes a Neiman Marcus, Saks, and other exclusive stores.
In many ways, this area is a cross between urban and suburban. The department stores are accessible both from Wisconsin Avenue and from the surface parking lot behind the mall. Thus, the mall sucks customers from two main sources, the rail users and other pedestrians who tend to walk in from the avenue and the suburban drivers who enter from the rear. Office buildings have similar arrangements.
Tom, a blue-jeaned 38-year-old, has come on a Sunday afternoon to visit the Borders bookstore across the street from the mall on Wisconsin Avenue. “I’m going to get some coffee, do some reading,” he says as he emerges from one of the Metro’s typically long escalators. “I own a car, but it doesn’t make sense to use it much, not with the traffic and when you have the Metro,” he says.
At the Ballston Metro stop in Arlington, Virginia, 25-story residential towers and new stores and restaurants face the streets, but the streets are wide, suburban-style boulevards with sweeping curves and gigantic intersections. Crossing one of these intersections, with their multiple turn lanes, is a dangerous activity, despite the brick crosswalks and flashing walk signs.
Overall, though, there is little question that the five Metro stops in Arlington are a model of integration. In part, that’s because Arlington County planners had a hand in siting the Metro line and stations, and then encouraged and designed for development around the stops. The result is a series of dense, tax-paying business districts. Most Metro stations in Arlington have no parking at all. Passengers crowd trains throughout the day and evening, rather than simply at rush hours.
In contrast, elected officials, developers, and civic leaders in neighboring Fairfax County, Virginia, were unable to agree on plans for development around the Orange line. As a result, the stations are surrounded by parking lots and except during rush hours trains run half-empty. This pattern is difficult to reverse now because commuters would protest if their parking were removed and development encouraged.
At the station
In the District, station-area renovation and revitalization has been picking up since the mid-1990s, when the economy revived and the city left behind a series of political scandals and began lowering its crime rate. As much construction as anywhere is taking place near the WMATA headquarters at Fifth and F streets near the Judiciary Square Metro station.
“When I came here seven years ago, there were a whole lot of parking lots around here,” says planning director James Hughes from his office on Metro’s seventh floor. Now he can point to new construction all around, including the MCI sports center.
At 14th and U streets, a largely African-American neighborhood that 20 years ago was written off 20 years ago as hopelessly blighted, hip design stores and trendy Somali restaurants attract upscale shoppers. New apartment buildings are going up, such as the one almost directly across from the Lincoln Theater, which was meticulously restored a decade ago.
Without the subway
It’s quite probable that none of this would have happened without the subway. Certainly in part because of Metro, the District’s population increased in the last census for the first time in decades. The federal government has expanded within the city, rather than outside of it. Without a subway, the gargantuan new Ronald Reagan Building and International Trade Center on Pennsylvania Avenue could never have been constructed downtown, say Metro officials. The 3.1-million-square-foot complex houses government agencies and private businesses related to trade.
“If we didn’t have Metro, it would have been built in Gaithersburg or somewhere even further out,” says deputy Metro director Wayne Thompson.
Without question, Metro and the federal government depend on one another, which is one reason regional leaders feel justified in asking for heavy federal support for Metro. Forty-seven percent of federal workers and contractors use the trains and buses to get to work, say Metro officials. When Hurricane Isabel swept through Washington in 2003, the federal government had to shut down when Metro announced it was canceling all service.
What’s ahead
Drive out from the city, past Friendship Heights and the other close-in suburbs until you reach the eight-lane I-495 beltway and the sprawling land of edge city office parks and some of the worst traffic on earth. The Texas Transportation Institute regularly rates the Washington region as one of the top three traffic nightmares in the U.S. Despite Metro’s high ridership, this is the daily reality for most of the region’s residents.
All this awful traffic, centered around the D.C. beltway, paradoxically helps and hurts future prospects for the hub-and-spoke Metro system. The traffic is one reason Metro use is so high. It also creates a market for the small, expensive apartments around Metro stops.
The traffic even creates some political support for Metro. Many drivers believe that it keeps congestion in check, even though transit experts will quickly disabuse them of such a notion. Mass transit does not necessarily improve traffic flow, they say, because the density that transit promotes ultimately means less room for cars.
But the suburban-style growth so common in Maryland and Virginia also impedes Metro’s prospects for future growth. It is very difficult to integrate existing suburban areas such as Tysons Corner into a mass transit system.
Way out there
This uneasy balance between freeways and Metro, suburban and urban-style growth, sets the context for the next generation of growth in the D.C. region. The lines of the debate and political divisions are already becoming clear, and at least in recent years have not been favoring transit.
In Virginia, the tiny Herndon town council made headlines in December when it refused to create a special tax district to fund a portion of the proposed $3.5 billion Metro extension to Dulles Airport.
In Maryland, Republican Gov. Robert L. Ehrlich, Jr., an advocate of increased highway spending, has replaced Democrat Parris Glendening, an outspoken mass transit proponent. Ehrlich and his transportation secretary, Robert Flanagan, are backing a $1.7 billion “intercounty connector.” The new road would be a link in an outer, outer beltway, running across the top of the region and connecting I-270 in Rockville in Montgomery County with I-95 near Laurel in Prince George’s County.
The rub is that the connector would run along roughly the same path as a proposed new Metro line — the Bi-County Transitway. The debate over the two nicely frames the region’s priorities and choices about growth: Invest in the transitway, and the region will probably get denser,transit-oriented development closer to the city. Invest in the intercounty connector, and the region will have more suburban, highway-oriented growth farther out.
The transitway, which would be about 20 miles closer in than the connector, would connect four lines in Maryland with an outer loop. It would run from Bethesda to New Carrollton, with stops along the way in Prince George’s County. The firmest proposal is for a light rail line rather than heavy rail. However, Gov. Ehrlich has also asked for a study of bus rapid transit.
If the new line is built, Washington will become one of the very few U.S. cities with true peripheral transit lines. Although convenient, these suburb-to-suburb lines tend to be more costly because they lack the heavy traffic that goes in and out of a core city. New York City has only one such line, the G line between Brooklyn and Queens. Despite its utility, it is constantly in danger of cutbacks in service by cost-cutting administrators.
Whatever the decision about the new line, Metro administrators and planners will have their hands full just keeping pace with growth on the existing system. Many trains are already overcrowded and if capacity is not expanded, officials say, customers will eventually have to be turned away.
The easiest solution is to simply add cars. The Metro stations were built to accommodate eight-car trains, but trains now are either six or four cars. This ability to increase capacity by 25 percent or more is fortuitous and shows the foresight of Metro planners. But adding cars is not cheap. At $2 million each, adding 120 cars would take about $250 million. In addition, money would be needed to upgrade electrical equipment to move the longer, heavier trains.
In coming years, Metro also needs to overhaul the system’s more than 550 escalators, some of them over 200 feet long. MetroBus needs to upgrade its fleet more regularly. The total price tag for long-term capital maintenance is more than $12 billion between now and 2025.
The three jurisdictions involved — Virginia, Maryland, and D.C. — are attempting to come up with the money. Although they have pledged billions on their own, they are looking to the federal government to supply about a third of the $12 billion total.
Obviously, given the region’s and the nation’s budget woes, Metro faces uncertainties. But it’s impossible to imagine a future for the Washington region without it. Hordes of commuters, tourists, and shoppers will continue to board its multicolored trains daily. The only question is at what rate Metro will continue to transform life in the nation’s capital.
Alex Marshall is a journalist in New York and the author of How Cities Work: Suburbs, Sprawl and The Roads Not Taken (2001; University of Texas Press). He is a member of citistates.com, an association of speakers on urban affairs.
Images: Top — The system’s deep stations mean long escalator rides. Bottom — In the heart of the city: the Gallery Place-Chinatown station. its three levels provide access to the red, Green and Yellow lines. Photos by WMATA.